Cloud Alpha Edge Service Level Agreement

Infrastructure as a Service (IaaS)

Compute

• Elastic Cloud Server (ECS)
• Bare Metal Server (BMS)
• Dedicated Host

Storage

• Elastic Volume Service (EVS)
• Object Storage Service (OBS)
• Storage Disaster Recovery Service (SDRS)

Virtual Private Cloud

• Elastic Load Balance (ELB)
• Elastic IP (EIP)
• Enterprise Router (ER)
• VPN Connection
• Direct Connect

Security

• Anti-DDoS
• Data Security Center (DSC)
• Web Application Firewall (WAF)

Platform as a Service (PaaS)

Compute

• Cloud Container Engine (CCE)
• Function Graph

Database

• Relational Database Service (RDS)
• Document Database Service (DDS)
• Distributed Database Middleware (DDM)
• Data Replication Service (DRS)

Storage

• Scalable File Service (SFS)
• Cloud Backup and Recovery (CBR)

Application

• API Gateway
• Simple Message Notification (SMN)
• ServiceStage
• Distributed Cache Service (DCS)
• Cloud Performance Test Service (CPTS)
• Cloud Service Engine
• Distributed Message Service (DMS)

EI and Big Data

• MapReduce Service (MRS)
• Graph Engine Service
• Data Warehouse Service (DWS)
• Data Lake Governance Center
• Data Lake Insight
• ModelArts
• Cloud Search Service
• Optical Character Recognition (OCR)

Virtual Private Cloud

• NAT Gateway

Management and Deployment

• Application Operations Management (AOM)
• Log Tank Service (LTS)
• Cloud Eye Service (CES)
• Cloud Trace Service (CTS)

Security

• Host Security Service (HSS)
• Container Guard Service (CGS)
• Cloud Bastion Host (CBH)
• Situation Awareness – SecMaster
• Database Security Service

Security as a Service (SECaaS)

• Cloud Firewall

List of Services Provided with Multi-AZ Capability

• Elastic Cloud Server (ECS)
• Object Storage Service (OBS)
• Relational Database Service (RDS)
• Cloud Container Engine (CCE)
• Elastic Load Balance (ELB)
• Enterprise Router (ER)
• Data Lake Insight
• API Gateway